Please click or tap the button that best describes your group.
What do I need to wear? What should my students bring for a lock-in? What should I bring/wear?
All participants will need to wear close-toed shoes and comfortable clothes (we recommend athletic wear) for the activities. Although we will provide activities for the entire duration of the lock-in, students are welcome to bring in pillows and sleeping bags if they plan to sleep. They can also bring in water bottles or change for the vending machines.
When do I need to arrive?
Please arrive no earlier than 15 minutes prior to your event unless otherwise stated on your contract
Can I come with just a group of 3 or 4?
Typically our minimum fee covers up to 15 participants, however we do have special events like our Adventure Sundays which requires no minimum number of people.
Can you come to our location?
Yes, we do provide offsite programs at a location of your choice. Please contact our office via an inquiry form or by phone at (972)416-9646 for pricing and details.
Will my group be the only group in the building?
Unless your group has reserved the entire facility, we may have other groups in the building. Each group will be doing their own program with their own assigned staff, but there will likely be shared space.
Do I need to make a reservation?
Yes, reservations must be made in advance. We also require a signed contract and a deposit to confirm your spot on our calendar.
What methods of payment do you accept?
We accept payment by check, or credit card (VISA, MasterCard, AMEX, and Discover), and cash--only if the payment is one lump sum for the entire group and in exact change only.
Can I use my Group-On for any day of the week?
Unfortunately, the Groupon can only be applied to the Adventure Sunday program from 2:00 PM – 6:00 PM.
Does Group Dynamix have any age restrictions? What’s the minimum age for participants?
All participants must be 12 years old OR in 6th grade to attend our programs.
Do you provide food and drinks for events? Do you sell food and drinks? Can I have food delivered during my event?
We do not provide food or drinks but we do have vending machines, water fountains, and an ice machine in our facility. You are also welcome to bring in any outside food or drinks, or have food delivered during your program. To help you find some food,
we've provided you a list of nearby food options we have had cater in the past.
What is the maximum weight allowed on the ropes course?
The maximum weight is 285 lbs and participants must safely be able to fit in a harness.
What is Adventure Sunday? What is the difference between a private event and Adventure Sunday?
Adventure Sunday is a "structured playtime" event that is open to the public on Sundays from 2:00 PM – 6:00 pm. This program is ideal for individuals, small groups, family, or friends getting together. The rotation of activities include black light dodgeball, Bow Tag, our indoor ropes course and zip lines, group games, Jumping Pillow, and recreational sports. This event is NOT for private parties. If you would like a private event for Sunday, you may book an event that is separate from Adventure Sunday. To get started with that process, fill out an an inquiry form or contact us by phone at (972)416-9646. During that private event a facilitator(s) is assigned specifically to your group and will customize the program and activities to fit your needs. Adventure Sunday has multiple facilitators running all groups in our building through a rotation of activities.
What is the cost to have a program?
You can view our Youth Pricing online, but for Adult Programs there is often more customization asked for. For this reason, we ask that if you are interested in pricing for an Adult Event or Program, you contact us using an inquiry form or contact us by phone at (972)416-9646.
Where do I park?
We have a parking lot in front of our building facing Marsh Lane, as well as parking around the side of our building near the event entrance.
Is it going to be too physical?
For private programs, we can customize the activities to fit a variety of physical abilities. Your facilitator can also modify most activities to accommodate for a lower impact level and/or less physical exertion.
Do I need to sign a waiver? Do you have consent or waiver forms that my group needs to fill out?
We do not require a signed waiver from participants, however the sponsor of the group will need to sign an event agreement to confirm a reservation.
I have a participant with special needs, how should I handle that?
We shoot for 100% participation 100% of the time. Our staff can creatively adjust the activities to fit the needs within the group to get everyone involved at their level. Please contact our office by phone at (972)416-9646 to discuss the specifics, and we will communicate to our staff to plan accordingly for your program.
How do I book a program?
You are welcome to fill out an online inquiry form and someone from our office will reach out to you, or you can call our office directly at (972)416-9646 to book a program. A deposit of half the total cost and a signed agreement is required to confirm your reservation.
I am bringing some of my children, there are a few underage siblings. Can they participate in everything too?
Unfortunately all participants must be in 6th grade or older to participate in any of our activities or use any of our toys.
How many chaperones should I have for my group? Are adult chaperones required? Do adult chaperones have to pay?
We recommend having one adult chaperone (21 years or older) for every 10 participants. We do require chaperones based on the age and size of your group. Adult chaperones can participate for free on a one adult per 10 student ratio.
All participants must be 12 years old or in 6th grade to attend our programs.
How far would you travel to do an off-site event?
We can travel any distance to provide an offsite program, however additional fees may apply based on mileage from our facility as well as rental fees to transport equipment. To get a quote for your off-site event please fill out an online inquiry form or call our office at (972)416-9646
Is it appropriate to tip my Facilitator?
Gratuity is always appreciated!
Why are all of your facilitators named Francis?
We all go by the same “camp name” in order to make it simple for your group! Our staff are all equal in the fact that they are here to serve you and focused on your groups needs!
What’s your availability? Do you have a certain date or time free for my event?
We can host an event on any day at any time depending on our availability. Please contact our office via an online inquiry form or by phone at (972)416-9646 to check open dates for a private program. Date, availability and registration for Adventure Sunday is available on the Adventure Sundays Page.
Three hours seems like a long time for a program? Can I do a shorter event?
While three hours may seem like a long time as the saying goes, “Time flies when you are having fun!” Three hours is our minimum because that will give you enough time to experience a little of what we do here.
What do I need to wear? What should my students bring for a lock-in? What should I bring/wear?
All participants will need to wear close-toed shoes and comfortable clothes (we recommend athletic wear) for the activities. Although we will provide activities for the entire duration of the lock-in, students are welcome to bring in pillows and sleeping bags if they plan to sleep. They can also bring in water bottles or change for the vending machines.
When do I need to arrive?
Please arrive no earlier than 15 minutes prior to your event unless otherwise stated on your contract
Can I come with just a group of 3 or 4?
Typically our minimum fee covers up to 15 participants, however we do have special events like our Adventure Sundays which requires no minimum number of people.
Can you come to our location?
Yes, we do provide offsite programs at a location of your choice. Please contact our office via an inquiry form or by phone at (972)416-9646 for pricing and details.
Will my group be the only group in the building?
Unless your group has reserved the entire facility, we may have other groups in the building. Each group will be doing their own program with their own assigned staff, but there will likely be shared space.
Do I need to make a reservation?
Yes, reservations must be made in advance. We also require a signed contract and a deposit to confirm your spot on our calendar.
What methods of payment do you accept?
We accept payment by check, or credit card (VISA, MasterCard, AMEX, and Discover), and cash--only if the payment is one lump sum for the entire group and in exact change only.
