Frequently Asked Questions
No advanced planning beyond booking your event is required. Our Event Facilitators will handle the event planning, and your only responsibility is to engage with your group and have fun.
Yes, all our events are reservation-based, and we do not offer walk-ins.
Yes, in some cases you may choose your own activities such as Pick Your Play. However, our trained Facilitators will select activities that best fit your groupโs makeup and the outcomes you seek. Our facilitator-guided events set us apart from other team building programs in Dallas – Ft. Worth and beyond.
You can either fill out an online inquiry form to request a quote or you can reach out to our Event Consultant directly at (972) 416-9646.
Discounted pricing is available for groups of 50 and above. Call us at (972) 416-9646 if you qualify for a discounted rate.
All payments may be made in the form of cash, credit card or check. Please make checks out to Group Dynamix and mail to: 1100 Venture Court, Suite 120, Carrollton, TX 75006. The deposit will confirm and guarantee the event date and will be deducted from the total final payment. Purchase Orders may be accepted in lieu of the deposit. If we do not receive payment by the deposit deadline, Group Dynamix reserves the right to remove the event from our calendar. The remaining balance is due on the day of the event. Payment must be made by one check, credit card, or cash. Multiple personal checks are not be accepted.
We have snack vending machines, water fountains, and an ice machine in our facility. An additional refreshment packages can be ordered by your group during booking. You are also welcome to cater any outside food or drinks or have food delivered during your event. Tables and chairs are also available on request. For a list of our preferred food vendors, click here.
Yes, and the simplest, least expensive way is to bring it in coolers. If you want a caterer to serve it, the server must be TACB certified, and Group Dynamix must be added as an additional insured on the caterers liability policy. If a group consumes alcohol, the group will not be permitted to use our upper ropes course.
We tailor all activities to fit the physical abilities of your group. Whether you are looking for low-impact or athletic activities or somewhere in between, we will design your company event to accommodate your physical makeup.
We shoot for 100% participation 100% of the time. Our staff can creatively adjust the activities to fit the needs within the group to get everyone involved at their level. Please contact our office at (972) 416-9646 to discuss so our staff can plan accordingly for your event.
Yes, we can provide portable events at a location of your choice in Dallas – Ft. Worth or beyond. Please contact our office for pricing and details at (972) 416-9646.
We can travel any distance to lead a portable corporate event. However, additional fees may apply based on mileage from our facility as well as rental fees to transport equipment.